BonjourGuide Privacy Policy
Last updated: June 3, 2025
At BonjourGuide, your privacy matters. This policy explains what personal data we collect, how we use it, and what rights you have under laws like the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Australian Privacy Act 1988 (APPs).
We’ve written this in clear, practical language, just like the rest of our site.
1. Who We Are
BonjourGuide is a travel advice website created by Jean-Paul and Jessica, a French-American duo helping English-speaking travelers confidently explore France. We are based in the United States, but we serve a global audience, including visitors from the EU, UK, and Australia.
2. What Data We Collect and Why
We only collect the information we need to provide a helpful experience. Here's what we may collect and how we use it:
Email address — So we can send you the travel tips, cultural insights, and updates you’ve opted into.
Name (optional) — If you choose to provide it, we use your name to personalize our communication.
Website activity (via cookies) — We collect anonymous browsing data to understand which content is most helpful and to improve how the site functions.
We do not collect sensitive personal information (like health details, political beliefs, or anything unrelated to travel content).
3. How We Collect Your Data
When you subscribe to our emails
When you fill out a form or download a resource
Through cookies when you browse our site
We do not buy, rent, or scrape email addresses from third parties.
4. Legal Basis for Processing
Depending on your location, we process your data under different legal bases:
EU/UK (GDPR): Consent, legitimate interests, legal obligations
US (CCPA): Right to know, delete, and opt out of data selling
Australia (APPs): Only collect what is reasonably necessary; you may request access or correction at any time
5. How We Store and Protect Your Data
Your data is securely stored using Squarespace (our website platform) and other trusted tools like Google Analytics. These providers may store your data in the United States or other countries, and we ensure they follow appropriate safeguards (such as standard contractual clauses for GDPR).
We use SSL encryption, secure accounts, and internal access controls to protect your data.
We never sell, rent, or share your personal data with third parties for marketing purposes.
6. How Long We Keep Your Data
Email subscribers: Until you unsubscribe or request deletion
Website analytics: Retained according to tool defaults (e.g. Google Analytics: 26 months)
Contact form messages: Deleted once no longer needed for their intended purpose
7. Cookies and Tracking
We use cookies to:
Understand which content is helpful
Improve site performance
Protect against spam (via reCAPTCHA)
You can disable cookies in your browser settings. If you're in the EU or UK, we show a cookie banner for consent before enabling tracking.
8. Your Rights
You have the right to:
Access your personal data
Request corrections
Ask us to delete your data
Withdraw consent at any time
Lodge a complaint with your local authority (see below)
🇪🇺 EU/UK Residents:
Contact your local data protection authority (e.g. CNIL, ICO)
🇦🇺 Australian Residents:
Contact the Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au/
To request access, correction, or deletion, email us.
9. Third Parties We Use
We only work with trusted partners that help us run BonjourGuide. These include:
Squarespace – site hosting and form management
Google Analytics – anonymous traffic analysis
reCAPTCHA (Google) – spam protection
These tools may store data outside of your country. We only use providers that follow recognized privacy standards.
10. Children’s Privacy
BonjourGuide is not intended for children under 16. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy from time to time. If we make significant changes, we’ll notify you by email (if subscribed) or with a notice on the website.